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| Name: | Better Business Bureau of Northern Nevada |
| Brief Description: | Helps you with business complaints, research on a company's business practices, and provides dispute resolution with businesses who belong to the Better Business Bureau. |
| Website Address: | http://www.bbb.org/ Online complaint form available at http://www.complaints.renobbb.org |
| Services: | BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business Reliability Reports and charity Wise Giving Reports, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. |
| Target Population: | Northern Nevada and the Lake Tahoe Basin. This includes the counties of Carson City, Churchill, Douglas, Elko, Eureka, Humboldt, Lander, Lyon, Mineral, Pershing, Storey, Washoe, and White Pine. (Note: BBB will assist consumers outside the service area who require help related to businesses located within the service area.) Other Nevada counties are served by the Better Business Bureau of Southern Nevada. |
| Address: | 991 Bible Way Reno, Nevada 89502 |
| Email: |
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| Eligibility: | There are no special eligibility requirements for assistance to consumers. Businesses who wish to become members must meet certain requirements. |
| Appointment Needed: | No |
| Phone: | (775) 322-0657, Toll free from within Northern Nevada: (888) 350-4222 |
| Hours: | Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m./Phone Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. |
| Service Area: | Northern Nevada and the Lake Tahoe Basin. This includes the counties of Carson City, Churchill, Douglas, Elko, Eureka, Humboldt, Lander, Lyon, Mineral, Pershing, Storey, Washoe, and White Pine. (Note: BBB will assist consumers outside the service area who require help related to businesses located within the service area.) Other Nevada counties are served by the Better Business Bureau of Southern Nevada. |
| Counties: | Carson City County, Churchill County, Douglas County, Elko County, Eureka County, Humboldt County, Lander County, Lyon County, Mineral County, Pershing County, Storey County, Washoe County, White Pine County |
| Provides Language Services: | Yes |
| Languages: | Spanish |
| Language Service Arrangements Needed: | Yes |
| Subjects: | Consumer/Business Law, Dispute Resolution |
| Mission: | BBB’s mission is to be the leader in advancing marketplace trust. |
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