Name:	Public Utilities Commission - Consumer Complaint Resolution Division
Brief Description:	The PUC’s consumer complaint division resolves disputes between utility companies and customers. Provides information about your utility rights.
Website Address:	http://pucweb1.state.nv.us/PUCN/ConsumerHomePage.aspx Consumer Information
Services:	The Public Utilities Commission regulates electric and natural gas utilities, telephone companies, water and sewer companies in Nevada. The PUC Consumer Division resolves disputes between regulated utility companies and customers. They also provide information regarding customers' utility rights.
Target Population:	Residents of entire state of Nevada for regulated utilities or out-of-state residents with a complaint about a Nevada utility company
Address:	Northern Nevada: 1150 E. William Street, Carson City, NV 89701-3109 Southern Nevada: 101 Convention Center Drive, Suite 250, Las Vegas, NV 89109
Eligibility:	No income requirements
Appointment Needed:	May call for information anytime, but best to make an appointment for an in-office visit
Phone:	Northern Nevada: (775) 684-6100 Southern Nevada: (702) 486-2600
Hours:	8am to 5pm
Service Area:	Entire state of Nevada for utility companies that are regulated by this agency
Counties:	Statewide, Carson City County, Churchill County, Clark County, Douglas County, Elko County, Esmeralda County, Eureka County, Humboldt County, Lander County, Lincoln County, Lyon County, Mineral County, Nye County, Pershing County, Storey County, Washoe County, White Pine County
Provides Language Services:	Yes ( Las Vegas office only)
Languages:	Spanish
Language Service Arrangements Needed:	No
Subjects:	Consumer/Business Law
Mission:	Supervise and regulate the operation and maintenance of utility services in Nevada.