| Name: | Office of the Governor, Consumer Health Assistance, Bureau for Hospital Patients |
| Brief Description: | Provides an explanation of your health care and health insurance rights. |
| Website Address: | http://govcha.state.nv.us/ Web site includes Workers Compensation appeals tips and online complaint form; http://www.RxHelp4NV.org/ Assistance for free prescriptions to those unable to afford their medications |
| Services: | The Governor's Office for Consumer Health Assistance helps consumers and injured workers in understanding their rights and responsibilities under Nevada law and health care plans. The office provides assistance through information, counseling, and education. People interested in finding information related to their health care rights should contact the office by phone, or the office may also be reached via email cha@govcha.state.nv.us, or through their online complaint form at http://govcha.state.nv.us/forms.htm. Questions or disputes regarding hospital or provider billing are also handled through this office. |
| Target Population: | Nevada residents |
| Address: | 555 E Washington Avenue, Suite 4800, Las Vegas, NV 89101 |
| Email: | Email: cha@govcha.state.nv.us
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| Eligibility: | No fees and no income requirement |
| Appointment Needed: | No |
| Phone: | (702) 486-3587 (Las Vegas), Toll Free number (888) 333-1597, Fax: (702) 486-3586 |
| Hours: | 8 a.m. to 5 p.m., Monday through Friday |
| Service Area: | All of Nevada |
| Counties: | Statewide, Carson City County, Churchill County, Clark County, Douglas County, Elko County, Esmeralda County, Eureka County, Humboldt County, Lander County, Lincoln County, Lyon County, Mineral County, Nye County, Pershing County, Storey County, Washoe County, White Pine County |
| Provides Language Services: | Yes |
| Languages: | Spanish |
| Language Service Arrangements Needed: | Advisable |
| Subjects: | Consumer/Business Law, Disability Law, Government Benefits, Senior Law |
| Mission: | Allow all Nevadans access to the information they need regarding their patient rights and health care concerns. To advocate and educate consumers and injured employees in understanding their rights and responsibilities under various health care plans, policies and industrial insurance. Works with consumers denied benefits or disputes hospital or provider bills. |