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| Name: | Nevada Consumer Affairs Division--Nevada Department of Business and Industry |
| Brief Description: | Handles complaints about misleading business practices. |
| Website Address: | http://www.fyiconsumer.org (complaint forms included on web page) |
| Services: | The division handles complaints about misleading business practices. A written complaint must be filed with the agency. Complaint forms are available on the web at http://www.fyiconsumer.org/. After your complaint has been received and processed by the agency, your complaint is given to an investigator. The investigator checks to see if there is a possible violation of Nevada Law. If there is a possible violation, a copy of your complaint is sent to the business for a response. The investigation typically is completed within 60-90 days. The agency has the power to get restitution ("reimbursement") from businesses on a per case basis. |
| Target Population: | Consumers that live, work and visit Nevada. |
| Address: | 4600 Kietzke Lane, Bldg. B, Suite 113, Reno, NV 89502; 1850 E. Sahara Avenue, Suite 101, Las Vegas, NV 89104 |
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| Eligibility: | Anyone doing business with a business in the State of Nevada. |
| Appointment Needed: | Not necessary |
| Phone: | (775) 688-1800 (Reno), (702) 486-7355 (Las Vegas), (800) 326-5202 (toll free for Nevada outside Clark County) |
| Hours: | 8 a.m. to 5 p.m., Monday through Friday (Las Vegas), 8 a.m. to 5 p.m., Monday through Friday (Reno) |
| Service Area: | All of Nevada |
| Counties: | Statewide, Carson City County, Churchill County, Clark County, Douglas County, Elko County, Esmeralda County, Eureka County, Humboldt County, Lander County, Lincoln County, Lyon County, Mineral County, Nye County, Pershing County, Storey County, Washoe County, White Pine County |
| Provides Language Services: | Yes |
| Languages: | Spanish in Las Vegas only |
| Language Service Arrangements Needed: | Yes |
| Subjects: | Consumer/Business Law |
| Mission: | The Consumer Affairs Division is charged with insuring that the Nevada marketplace is free of deceptive trade practices for all who live, work and visit Nevada. |
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